FLASH SALE: ROCK SAPPHIRE
🔥 LIMITED-TIME OFFER: Save 40% Now Only $29
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Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@hxoutdoors.com.
EDC folding knives, compact pliers, multi-functional tools. Designed for urban professionals needing package opening aids, quick equipment adjustments, and basic emergency solutions. Smooth operation mechanisms with scratch-resistant coatings. Compact build for daily use in concrete jungle environments.
Compact hand axes, folding saws, ultralight shovels. Optimized for firewood processing, campsite setup, and outdoor meal preparation. Reinforced handles with anti-slip grips, tempered cutting edges, and rust-proof finishes. Reliable performance from mountainous to arid terrains.
Full-tang machetes, slingshots, line-cutting fishing tools. Created for underbrush clearing, game processing, and tackle maintenance. Matte finish blades, ambidextrous handling, and ambidextrous designs. Versatile gear for diverse outdoor activities.
Full-tang survival knives, reinforced safety batons. Built for trail navigation, basic shelter building, and extended outdoor operations. Modular sheath accessories, ergonomic grips, and weatherproof materials. Durable construction for challenging natural conditions.